Privacy Policy

This Privacy Policy describes how we collect and process your personal information through 3T UTENSILI DIAMANTATI SPECIALI DI TOGNINI NICOLA S.A.S website.

1. Controllers of Personal Information

3T UTENSILI DIAMANTATI SPECIALI DI TOGNINI NICOLA S.A.S.

VIA CATAGNINA N. 4 – MASSA (MS) – 54100

CF: 00662730456 - P.IVA: 00662730456

Tel. + 39 0585831122 - Fax + 39 0585835372

E-Mail: info@3t-utensilidiamantati.it - P.E.C.: 3t-utensilidiamantatispeciali@pec.it

2. What is Personal Information

Personal Information is information relating to ad identified or identifiable natural person.

An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We don’t consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

We collect personal information from you when you use our website.

3. What Personal Information about Customers we collect

We collect personal information from you and any devices you use when you: use our website, register for an account with us, provide us information on a web form, update or add information to your account, or when you otherwise correspond with us.

The provision of all personal information is voluntary, but may be necessary in order to use our Services, such as the buying information needed to conclude a transaction.

Personal information you give us when you use our website or register for an account with us

• Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us

• Buying information you provide during a transaction

• Financial information (such as credit card or bank account numbers) in connection with a transaction

• Postage, billing and other information used to purchase or send an item

• You may also provide us other information through a web form, by updating or adding information to your account, or when you otherwise communicate with us regarding our Services

• Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected

Personal information we collect using cookies and similar technologies

Like most sites, we use technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a "device") that allow the safe and efficient browsing of the site and monitor its use.

Cookies are divided into two main families: "Technical cookies " and "Profiling cookies".

"Technical cookies" are generally necessary for the proper functioning of the website and to allow navigation; without them you may not be able to view the pages correctly or to use some services. For example, a technical cookie can be used to store language settings or some display preferences.

Instead, the "Profiling cookies" have the task of profiling the user and are used in order to send advertisements in line with the preferences expressed by the user during its navigation.

At last, some cookies are defined as "third party Cookies".

We talk about "third party Cookies" when a website uses some services provided by third parties, which install cookies to improve the usability of the services themselves.

The use of third party cookies is not controlled by the site hosting the service.

The terms of service, the privacy policy, the authorizations, the notifications and the choices of the third parties must be analysed on their own sites in order to know their acquisition, preservation and sharing practices. No warranty is provided regarding rules or practices of third-party advertisers or any related advertising networks and exchanges.

For more information about the cookies used, please consult the following page:

• Automattic Cookie Policy

How to disable cookies (opt-out)

Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options. We provide links below that explain how to disable cookies for the most popular browsers (for other browsers may be used we suggest to search this option in the help section of software, normally available through the F1 key):

• Chrome

• Firefox

• Internet Explorer

• Opera

• Safari

We advise the user to visit the site http://www.aboutcookies.org/which that contains detailed information regarding how to disable cookies on a wider variety of browsers.

Detailed information on how to delete existing cookies on your computer can also be found in the site.
Finally you can view the cookies on your browser for tracking activities by visiting the address http://www.youronlinechoices.com/it/le-tue-scelte/.

Cookies used by this website

Our website uses the following types of cookies:

Session Cookies (technicians)

This site uses HTTP session cookies to manage authentication for the site management and to access reserved areas.

The use of Session cookies (which are not persistently stored on the user's computer and are eliminated by closing the browser) is strictly limited to the transmission of session identifiers required to enable the functionality of some areas of the site.

Some features of the site, for example the shipment of some contact forms or access to reserved areas will not be used without setting these cookies.

Google Analytics (Third-Party)

To generate usage statistics of our site we use, as a tool of analysis, a component of third-party: Google Analytics, developed by Google Inc..

The information that can be obtained from cookies installed by Google Analytics will be transmitted by the user's browser to Google Inc.

Google Inc. could use the collected data to contextualize or personalize the ads of its advertising network.

For more information, please visit the Google INC website page:

• Google Privacy Policy

If you wish, you can easily disable Google Analytics cookies installing a browser add-on that is designed specifically for this purpose and downloadable from the link below.

• Google Analytics Deactivation Component

Using this website, you consent to the processing of your data by Google Inc. for the modalities and purposes indicated in its privacy policy.

Google reCAPTCHA widget (Third-Party)

For antispam Protection on contact forms and Availability request, we use a third party component, Google reCAPTCHA, Google Inc.

Invisible Captcha, or reCAPTCHA, requires end-users to click a button that says “I’m not a robot” and Google can determine whether to prompt the user with additional question (i.e. select pictures that best describe X) to verify if that person is in fact not a robot. ReCAPTCHA collects personal information from users to make this determination of whether they’re human and not a bot.

So, what personal information does the reCAPTCHA collect?

• All cookies placed by Google over the last 6 months,

• How many mouse clicks you’ve made on that screen (or touches if on a touch device),

• The CSS information for that page,

• The date,

• The language your browser is set to,

• Any plug-ins you have installed on the browser, and

• All Javascript objects

Information that can be obtained from cookies installed by Google reCAPTCHA will be transmitted from the user's browser to Google Inc.

Google INC. could use the data collected to contextualize or personalize the ads of its advertising network.

Disabling the Google reCAPTCHA cookies the contact forms and request information may not be viewable.

For more information, please visit the Google INC website page:

• Google Privacy Policy

Using this website, you consent to the processing of your data by Google for the modalities and purposes indicated in its privacy policy.

4. For what purposes we process Personal Information about Customers

We use your personal information for a range of different business purposes and according to different legal bases of processing (above all the legal basis of consent given when you create an account and agree to the Privacy Policy). We use your personal information to fulfill a contract with you and provide you with our Services, to comply with our legal obligation. This includes:

• Purchase and delivery of products and services: we use your personal information to take and handle orders, manage your account, deliver products and services, process payments and communicate with you about your account, orders (e.g., to collect fees or monies owed), products and services, and promotional offers.

• Provide, troubleshoot, ad improve our services: we use your personal information to provide fuctionality, analyse performance, fix errors.

• Comply with legal obligations: in certain cases, we have a legal obligation to collect and process your personal information (we may have a legal obligation to provide certain personal information to public administration, as established by the Italian legal system).

• Communicate with you: we use your personal information to communicate with you in relation to our services via different channels (e.g., by phone or e-mail), and in order to answer to your questions and your requests for information.

• Advertising: we use your personal information to display ads for products, services and promotional offers that might be of interest to you.

• Purposes for which we seek your consent: we may also ask for your consent to process your personal information for a specific purpose that we communicate to you (e.g., to provide you with marketing via e-mail).

  When you consent to our processing your personal information for a special purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.

  If you do not wish to receive marketing communications from us, you can unsubscribe following the instructions in an email you received or contact us as described in the Contact Us section. Keep in mind, we do not sell or otherwise disclose your personal information to third parties for their marketing purposes without your consent.

5. How we might share Personal Information about Customers

Information about our customers is an important part of our business and we won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you.

• Third Party Service Providers: we employ other companies to perform functions on our behalf. Examples include delivering packages (with whom we share delivery address, contact information and shipment tracking information for the purposes of facilitating the delivery of items purchased and other delivery related communications) and processing payments.

  We also rely on independent contractors, outside our organization, when communication of customers’ personal information is essential for the fulfillment of the legal obligation to which our company is required (e.g., accountants, accounting firms, lawyers).

  These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.

  We may disclose your personal information to PayPal Inc. and its corporate family:

- To prevent, detect, mitigate, and investigate potentially illegal acts, fraud and/or security breaches, and to assess and manage risk

- To facilitate the processing of payment cards when you pay within our Services with a payment card and we use PayPal to process your payment

- To facilitate shipping and related services for purchases you made using PayPal

• Law enforcement, legal proceedings, and as authorized by law

  - To law enforcement or governmental agencies, or authorized third-parties, in response to a verified request or legal process relating to a criminal investigation or alleged or suspected illegal activity or any other activity that exposes us or you to legal liability. We will only disclose information we deem relevant to the investigation or inquiry, such as name, city, state, postcode, telephone number, email address, User ID history, IP address

Transfers out to the European Economic Area: whenever Customers’ personal information will be transferred to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred as permitted by the applicable laws on data protection.

6. How do we protect Customers’ Personal Information

We design our systems with your security and privacy in mind.

We protect your personal information using physical, technical, electronic, procedural and administrative security measures in connection with the collection, storage and disclosure of personal customers information, to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, information access authorization controls.

It is important for you to protect against unauthorized access to your password and to your computers and devices. Be sure to sign off when you finish using a shared computer.

7. How long we keep your personal information

We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations.
The following factors typically influence retention periods:

• How long is the personal information needed to provide our Services? This includes such things as maintaining and improving the performance of our products, keeping our systems secure, and maintaining appropriate business and financial records. This is the general rule that establishes the baseline for most of our data retention periods

• Is the personal information sensitive? If so, a shortened retention time is generally appropriate

• Are we subject to a legal, contractual, or similar obligation to retain your personal information? Examples can include mandatory data retention laws in the italian jurisdiction, government orders to preserve data relevant to an investigation, or personal information retained for the purposes of litigation

After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to data retention and deletion policies.

8. Ways you can access, control, and correct your personal information

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.

• You have the right to know what personal information we maintain about you

• We will provide you with a copy of your personal information in a structured, commonly used and machine readable format on request

• If your personal information is incorrect or incomplete, you have the right to ask us to update it

• You have the right to object to our processing of your personal information

• You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our Services

You can see, review and change most of your personal information by signing in to your account. Please, update your personal information immediately if it changes or is inaccurate. We will honor any statutory right you might have to access, modify or erase your personal information. To request access, please contact us following the instructions in the Contact Us section below. Where you have a statutory right to request access or request the modification or erasure of your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws.

If you request that we stop processing some or all of your personal information or you withdraw (where applicable) your consent for our use or disclosure of your personal information for purposes set out in this privacy notice, we might not be able to provide you our services.

Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws.

Contact us

If you have a question or a complaint about this privacy notice, our privacy standards, or our information handling practices, you can reach our company in writing at:

3T UTENSILI DIAMANTATI SPECIAL I DI TOGNINI NICOLA S.A.S.

VIA CATAGNINA N. 4 – MASSA (MS) – 54100 – ITALY

or sending an e-mail at: info@3t-utensilidiamantati.it - P.E.C.: 3t-utensilidiamantatispeciali@pec.it

Your right to file complaints with a data protection supervisory authority remains unaffected.